- Terraform Labs opens claims portal from March 31 to April 30, 2025, for creditors affected by the Terra collapse.
- Creditors must register at claims.terra.money and submit valid documents like wallet IDs or API keys.
- Claims must follow exact procedures or risk rejection; late or incomplete submissions won’t be accepted.
The Crypto Loss Claims Portal has been established by Terraform Labs for the creditors who want to submit their claims regarding the Terra ecosystem breakdown. Submissions to the portal will begin on 31st March 2025 and continue up to 30th April 2025 at 23:59 pm Eastern Time.
Portal Access and Requirements
The portal is availed through the website claims.terra.money. This means that creditors will require the creation of an account to file the required documents that indicate that they possess lost property. This may include wallet addy, read-only API key or other related details as spelt out in the procedures to be followed in the portal.
Currently, such services are handled by Kroll Restructuring Administration which also deals with technical issues and accepting claims. The customer may reach out to the Kroll conceptual team at Terraforminfo@ra.kroll.com for necessary help and assistance in case of any such issues.
To make the claims valid, the users are required to follow the procedure highlighted under the Crypto Loss Claim Procedures on the portal. Any failure of following the laid down steps or submission of less information as required in the forms leads to disqualification of the claim.
Terraform Labs had a huge blow on May 2022 when one of its most significant token, the UST stablecoin, which leveraged an algorithm, depegged. This thereby brought about mass liquidations and billions of dollars in the crypto market. These investors had no other option and successive legal and financial attempts to seek redress continued.
Terra Compensation Process
The newly claims portal is a new stage in the life of those who lost their funds due to the Terra collapse. Though it is not a total wipe out guaranteeing total reimbursement, it paves way to compensation for those who can well prove their losses. There are limitations on which losses can result in crypto deductions: only certain kinds of depreciations are allowed, and the investment in crypto assets cannot simply be any investment unrelated to the basis for the loss.
Still, there are those in the crypto community who remain suspicious about this process based on previous cases that are still awaiting a resolution and other similar events. Others view this move as a positive step toward closure and transparency.
Terraform Labs has given a reminder to the users to act much before the deadline to avoid any last minute hiccups or eliminations. It also plans that all valuable documents should be completed without mistake the first time around since changes might not be made after filing the claim.
As the deadline to submit the claims approaches, thousands of creditors are likely to flood the offices to present their claim. Therefore, the coming weeks will be significant for defining how much can be gained in terms of the recovery.